Over the holiday season we had yet another call from a frantic mom who landed at the airport only to find that the airline had damaged her stroller.
Most of us moms treat our strollers like we do our vehicles. We spend a lot of time researching, test driving and selecting.
This mom chose the Baby Jogger City Elite a stroller that retails for around $500.
When she stepped off her flight to retrieve her stroller (that had been gate checked) she found it had been broken during transit. She called us to rent our Peg Perego Skate stroller until she could get hers repaired.
In the end the airline took responsibility for the damage but with a $200 cap on stroller repairs and all the time and trouble…this customer had lost.
Thinking about renting next time? Call us http://www.OneTinySuitcase.ca